Frequently Asked Questions
Do you have a sizing chart?
We carry a variety of brands that suit all sorts of shapes and sizes. Given the fluctuation in sizing across brands, we’re unable to provide a store-wide sizing chart.
You can find details for each item in the product description. If our model information and product descriptions aren’t enough - please give us a call for more details.
Can I return my purchase?
If your item(s) are incorrect or damaged, please contact us within five days of receiving the package so we can remedy the issue.
Please see our return guidelines for more information.
What is your shipping policy?
Free shipping on all orders over $50! Orders under $50 will incur an $8.00 flat rate shipping charge.
Your Lola Blu package will be on its way to your door within 3-5 days of being ordered.
Depending upon the shipping method chosen at checkout, it may take up to 10 business days to receive your order.
Tracking information will be made available to you via email.
Once a package has been received by the delivery service, it is the customer’s responsibility to track the package. Lola Blu cannot contact the delivery service on the customer's behalf or be responsible in any way for lost, stolen, damaged, or missing packages.
Items can also be picked up during store hours at our storefront.
Can I cancel my order?
We completely get it, we change our minds too! Orders can be cancelled within 24 hours of online purchase. Call or email for assistance in cancelling your order.
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